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Frequently asked questions

  • What are your opening hours?

The centre is only accessible by appointment. Except for exceptional closing days mentioned on our Google page, we can be reached by phone or Whatsapp from Monday to Sunday from 10am to 5pm. In case of absence, we will call you back as soon as possible.

 

  • How can I book a massage online?

Online booking is not available at present, but will be available on the website during 2024.

  • What is the cancellation policy?

Out of respect for our internal organisation, we ask you to give us at least 24 hours' notice if you need to cancel.

  • Are your massages suitable for pregnant women?

Our team works with neutral oils that are safe for use during pregnancy and breastfeeding and do not cause allergies. However, in certain cases we may add essential oils during the massage. It is therefore always preferable to inform the centre when you book your appointment or at the time of the session if you are expecting a happy event.

  • Are there any contraindications for certain types of massage?

In the event of injury, skin irritation, chronic problems or illness, please mention this when making your appointment. We can then determine which type of massage is best suited to your needs. The masseuse will be informed of the situation and will take it into account during the massage.

  • How long does an appointment take?

The massage time you book begins when the massage starts and ends when the masseuse closes. In addition, you need to allow time for: your arrival, settling into the room, getting dressed after the massage and, if necessary, a short debriefing with your masseuse. In addition to your treatment time, we therefore advise you to allow between 15 and 30 minutes for your entire appointment.

  • Can I personalise my massage experience?

Each massage is tailored to your needs and we never repeat the same massage twice. Before your treatment, the masseuse will ask you two or three questions to determine your state of mind and needs for the day and plan the session that best suits you at that moment.

  • Do you offer gift cards for your massage services?

Gift cards will soon be available on the website.

  • What should I wear for a massage?

For a Shiatsu massage, wear comfortable clothing such as a T-shirt and flowing trousers.

For other massages, wear an elastic band to tie your hair back and underwear that allows the masseuse easy access to your lower back and upper legs.

  • Can I be naked for my massage?

The well-being of our customers is our top priority. We therefore invite you to dress in the outfit that suits you best, whether this means complete nudity or keeping on some extra clothes.

However, we would like to stress that nudity must never be used as a pretext for approaching or seducing the masseuse. Our team is professional and we will not tolerate any tendentious gestures or words. Should this be the case, we reserve the right to immediately terminate the session without refund.

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